BetBolt Casino Privacy Policy
At BetBolt Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our platform, use our services, or interact with us in any way. By continuing to use BetBolt, you acknowledge that you have read and understood the practices described in this document. We encourage you to review this policy carefully and contact us if you have any questions.
1. Who We Are
We are Hi Steaks Entertainment Limited, the operator of BetBolt Casino, registered at 16068 PO Box 1212 Hamchako, Mutsamudu, Autonomous Island of Anjouan, ANJ901, Union of Comoros. Our platform operates under licence no. ALSI-202508042-FI2, issued by the Government of the Autonomous Island of Anjouan. Our BetBolt Casino services are available internationally and are intended exclusively for users aged 18 and above. You can reach our customer support team at support@betbolt.com or via our 24/7 live chat feature.
2. Information We Collect
When you register, log in, or interact with our platform, we may collect the following types of information about you:
- Registration details such as your username, email address, and account credentials used during the BetBolt Casino login process
- Transaction data related to your cryptocurrency deposits and withdrawals, including wallet addresses and blockchain transaction IDs
- Gameplay activity, including session history, wagers placed, and participation in BetBolt Casino promotions such as our Weekly Wager Race or Weekly Challenges
- Device and technical data, including your IP address, browser type, operating system, and usage patterns on our desktop and mobile platforms
- Communications you send us via live chat, email, or through any feedback channels associated with BetBolt Casino customer support
- Voluntary information you provide when participating in our VIP programme, referral schemes, or when submitting a BetBolt referral code or promo code
3. How We Use Your Information
We use the data we collect to operate and improve our BetBolt crypto casino services. Specifically, we process your information for the following purposes:
- To create and manage your account, facilitate the BetBolt login process, and verify your identity where required
- To process cryptocurrency transactions across all supported assets including BTC, ETH, USDT, SOL, and others, and to comply with our anti-money laundering (AML) obligations
- To administer our VIP loyalty programme, including tracking your wagered amounts across our 35-tier ranking system and issuing level-up cash rewards
- To deliver personalised BetBolt bonus offers, cashback rewards, rakeback, and promotional communications
- To monitor for fraud, multi-accounting, and potential misuse of our sportsbook or casino features
- To respond to your enquiries submitted via BetBolt Casino customer support channels
- To improve the performance and content of our platform, including BetBolt Casino slot games, live dealer products, and sportsbook features powered by BetBy
4. Cryptocurrency Transactions and AML Compliance
Our BetBolt Casino payment methods are exclusively cryptocurrency-based. Because we operate as a largely no-KYC platform, we apply a 1x wagering requirement on all deposits as a baseline anti-coin-mixing and AML control. However, we reserve the right to request full KYC documentation — including government-issued ID, proof of address, and source of income — in cases where we suspect multi-accounting, money laundering, or sportsbook abuse. Your financial data associated with crypto transactions is handled with strict confidentiality and is never sold to third parties.
5. Cookies and Tracking Technologies
At BetBolt, we use cookies and similar tracking technologies to enhance your experience on our site. These tools help us understand how users interact with our platform, remember your preferences, and deliver relevant promotional content. You may adjust your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our services, including the BetBolt mobile app and desktop interface.
Types of Cookies We Use
- Essential cookies: Required for the platform to function, including the BetBolt Casino login system and secure session management
- Analytical cookies: Help us understand traffic patterns and improve our services based on user behaviour
- Marketing cookies: Used to deliver relevant offers, such as BetBolt bonus code promotions or free spins campaigns via our Telegram drops
6. Sharing of Your Information
We do not sell your personal data to third parties. However, we may share certain information with trusted partners in the following circumstances:
- With our technology and game providers — including BetBy, who powers our sportsbook — to the extent necessary for service delivery
- With regulatory authorities or law enforcement agencies if required by applicable law or our licensing obligations
- With our BetBolt Casino affiliate program partners, in anonymised or aggregated form only, to track referral performance
- With fraud detection and security services that help us protect the integrity of our platform
7. Data Retention
We retain your personal data for as long as your account remains active or as required to fulfil our legal and regulatory obligations. If you request account closure, we will delete or anonymise your data within a reasonable timeframe, except where retention is mandated by our licensing authority or applicable anti-money laundering regulations.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights with respect to your personal data:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your data, subject to our legal obligations
- The right to withdraw consent for marketing communications at any time
- The right to lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us at support@betbolt.com. Our BetBolt Casino customer support team is available 24/7 to assist you.
9. Security Measures
We implement industry-standard technical and organisational security measures to protect your data against unauthorised access, loss, or disclosure. Our BetBolt platform uses encrypted connections and secure data storage practices. While we strive to maintain the highest level of security, no digital platform can guarantee absolute protection, and we encourage you to use a strong, unique password for your BetBolt Casino login.
10. Third-Party Links
Our website may contain links to third-party sites, including resources referenced in our BetBolt Casino FAQs or promotional content. We are not responsible for the privacy practices of those external sites and encourage you to review their policies independently.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. When we make material changes, we will notify you through our platform or via email. Continued use of BetBolt Casino following such updates constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data at BetBolt, please do not hesitate to get in touch. You can reach our team at support@betbolt.com or through the live chat feature available 24/7 on our platform. We are committed to resolving any privacy-related concerns promptly and transparently.
Content updated: July 12, 2026